We ship pan-India and treat every package like a temple offering — carefully bubble-wrapped, sealed and dispatched from our warehouse in Andhra Pradesh.
1. Processing Time
Orders placed before 2:00 PM IST on business days are processed the same day. Orders placed after 2:00 PM, or on Sundays and public holidays, are processed the next business day. Once dispatched, you will receive an email and WhatsApp update with courier and tracking details.
2. Delivery Timelines
- Metro cities (Hyderabad, Bengaluru, Chennai, Mumbai, Delhi NCR, Kolkata, Pune, Ahmedabad): 2–4 business days.
- Tier-II cities & most towns: 4–6 business days.
- Remote / interior pin codes: 6–9 business days.
- North-East and hilly regions (J&K, Ladakh, Andaman, Lakshadweep): 8–12 business days.
These are best-effort estimates. Actual delivery may vary due to courier partner load, weather, festivals or force-majeure events beyond our control.
3. Shipping Charges
- Free shipping on all prepaid orders above ₹1,499.
- A flat ₹79 shipping fee applies to prepaid orders below ₹1,499.
- Cash on Delivery (COD) is available in serviceable pin codes with an additional ₹49 COD handling fee. COD is not available for orders below ₹499 or above ₹5,000.
4. Courier Partners
We dispatch through reputed courier partners — Delhivery, DTDC, Ekart, Shiprocket, XpressBees and India Post. The courier for your specific order is chosen automatically based on the fastest and safest route to your pin code.
5. Order Tracking
Once your order is shipped, you will receive:
- An email with the courier name, AWB / tracking number, and a direct tracking URL.
- A WhatsApp message with the same details, so you can check the status on the go.
- A convenient “Track Order” link in the header of our website that opens a lookup by order ID.
6. Delivery Attempts & Address Accuracy
Please ensure the delivery address, landmark and phone number entered at checkout are accurate. Our courier partners typically attempt delivery 2–3 times. If the package is Returned To Origin (RTO) due to an incorrect address, non-availability, or refusal to accept, we will contact you before re-dispatching. Re-shipment charges may apply.
7. Received a Damaged Package?
Every order is packed with great care, but if the outer packaging looks tampered or damaged at the time of delivery:
- Please do not accept the delivery, or record a short unboxing video before opening.
- Write to us at hello@yesaswispirituals.com within 48 hours of delivery with the video/photos and your order ID.
- We will replace or refund the affected items at no extra cost — please see our Refund Policy for full details.
8. International Shipping
At present we only ship within India. For bulk / temple / diaspora orders shipping overseas, please email hello@yesaswispirituals.com and we will provide a custom quote.
9. Contact
Any questions about your shipment? Reach us on WhatsApp at +91 90490 42794 or email hello@yesaswispirituals.com. Our team is available Monday to Saturday, 10:00 AM to 7:00 PM IST.